Privacy Policy

At RK Tech Solutions d/b/a ClickRays ("ClickRays", "we", "us", or "our"), protecting your privacy and securing your personal data are of paramount importance. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately while using our services at ClickRays.com.

Information Collection and Use

Data We Process:
We process personal data necessary for our relationship with you, including:

  • Email addresses.
  • Usernames.
  • Facebook usernames (if logging in with Facebook).
  • IP addresses for security reasons.

This data is utilized for:

  • Tracking order information through ClickRays and OpenCart.
  • Handling support through our Support Ticket System.
  • Our own processing and identification purposes to assist you with the products you've purchased from us.

Data Privacy Practices:

  • We gather only the data needed for our relationship with you.
  • Your data is kept privately and securely on a backend layer, accessible only by DPO-approved personnel.
  • We use your data solely for processing and identification purposes.
  • Your email may be used to contact you, based on your consent.

What We Don't Do With Your Data

  • We do not share your data with third parties.
  • We do not process your data via non-SSL connections.
  • We do not resell your data.
  • We are not monetizing your data.

Your Rights Under GDPR

As part of our commitment to comply with the EU's General Data Protection Regulation (GDPR), we offer you the following rights:

  • The right to be informed: You can request information about how your data is processed.
  • The right of access: You can request access to your data.
  • The right of rectification: You can correct data that is inaccurate or incomplete.
  • The right to erasure: You can request the deletion of your data.
  • The right to restrict processing: You can request that processing of your data be restricted.
  • The right to data portability: You can request the transfer of your data to another organization.
  • The right to object: You can object to the processing of your data.

For any requests related to your data, please reach out to our Data Protection Officer at dpo@ClickRays.com.

Cookies Policy

Use of Cookies:
ClickRays.com uses cookies to facilitate your login and website navigation experience. We categorize our cookies as follows:

  • Strict: Necessary for login and website functionality. Includes session cookies and cookie preference storage.
  • Non-strict (Optional): Used for analytics if you accept and opt-in. We utilize Google Analytics cookies solely for this purpose.

What We Don't Use Cookies For:

  • We do not use cookies for retargeting, marketing, identification, sales, or similar services.
  • We do not employ third-party services that store cookies in your browser.

You have control over your cookie settings and can disable them, though it may affect the proper functioning of our website.

Security Measures

We are dedicated to ensuring the security of your personal data. We implement industry-standard security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of your information.

Changes to This Privacy Policy

We reserve the right to update our Privacy Policy as necessary to reflect changes in our practices or legal requirements. We will post any Privacy Policy changes on this page and encourage you to review it regularly.

Contacting Us

If you have any questions about this Privacy Policy or our data protection practices, please contact our Data Protection Officer at:

RK Tech Solutions
1150/21 Prem Nagar, Gali No R4, Rohtak (124001), Haryana, India
Email: dpo@ClickRays.com

Canada Address:
39 Heatherton Way, Vaughan, ON L4J 3E7, Canada